Privacy Policy

1. Introduction

Team Structure ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our organizational visualization platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

• Register for an account (name, email address, password)
• Subscribe to our newsletter or marketing communications
• Contact our support team
• Participate in surveys or promotions
• Connect via Single Sign-On (SSO) providers such as Google or Microsoft

2.2 Usage Data

We automatically collect certain information when you access or use the Service, including:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URL)
• Usage patterns and feature interactions
• Performance data and error reports

2.3 Content Data

We store the organizational diagrams, charts, and related content you create using our Service. This content remains your property and is processed in accordance with our data protection obligations.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our Service
• Account Management: To create and manage your account
• Communication: To respond to inquiries and send service-related notices
• Security: To detect, prevent, and address fraud, unauthorized access, and other illegal activities
• Analytics: To understand usage patterns and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional communications (with your consent, where required)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you
• Legitimate Interests: Processing necessary for our legitimate business interests, provided they do not override your rights
• Consent: Processing based on your explicit consent, which you may withdraw at any time
• Legal Obligation: Processing necessary to comply with legal requirements

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating the Service (hosting, analytics, customer support)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, subpoena, or other legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• With Your Consent: When you direct us to share information with third parties

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are legally required to retain certain data.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

8.1 GDPR Rights (EEA, UK, Switzerland)

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

8.2 CCPA Rights (California Residents)

• Know: Right to know what personal information is collected
• Delete: Right to request deletion of personal information
• Opt-Out: Right to opt-out of the sale of personal information (we do not sell personal information)
• Non-Discrimination: Right to non-discriminatory treatment for exercising privacy rights

To exercise these rights, please contact us at privacy@yourteamstructure.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors interact with our Service
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Service functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms to ensure your data receives adequate protection.

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice (such as an email notification). We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

For EEA residents, you have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.